Gifts

Culture

Reviews

Local Spots

Whatfix

★★★★★ 4.4 (1,500 reviews)
AI Powered Analytics Automation Cloud Based Enterprise
Enterprise only Custom pricing

Overview

A digital adoption platform providing interactive walkthroughs, knowledge base, and analytics for enterprise applications.

Key Features

  • Interactive walkthroughs
  • Task lists
  • Smart tips
  • Knowledge base
  • Analytics
  • Multi-format export
  • Segmentation
  • Auto translation

Pros

  • Good walkthroughs
  • Multi-format content
  • Enterprise-grade
  • Auto translation

Cons

  • Expensive
  • Complex setup
  • Enterprise-only
  • Feature-heavy

Whatfix Pricing Plans

Enterprise

Custom

  • ✓ walkthroughs
  • ✓ analytics
  • ✓ knowledge base
  • ✓ integrations

Company Info

Founded2014
HeadquartersSan Jose, CA

Own Whatfix?

Claim this profile to add your website link, custom description, and get a verified badge.

$50/month or $350/year (save $250)

Whatfix Alternatives & Competitors

Looking for something different? Here are the top alternatives to Whatfix:

Jira Service Management

★★★★☆ 4.3 (8,000)
Customer Support Itsm

Atlassian's IT service management solution with incident management, change management, and service request handling.

Freshdesk

★★★★★ 4.4 (12,000)
Customer Support Helpdesk

A cloud-based customer support platform with multichannel ticketing, automation, and self-service capabilities at competitive pricing.

Spiceworks

★★★★☆ 4.1 (8,000)
Customer Support Helpdesk

A free IT help desk and network management tool for IT professionals with ticketing and community support.

Kustomer

★★★★☆ 4.3 (2,000)
Customer Support Helpdesk

A CRM-powered customer service platform with AI automation and a timeline view of every customer interaction.

WalkMe

★★★★☆ 4.2 (2,500)
Customer Support Digital Adoption

An enterprise digital adoption platform that overlays guidance, automation, and analytics on top of any software application.

Gainsight

★★★★☆ 4.3 (3,000)
Customer Success Customer Support

The leading customer success platform for managing customer health, driving adoption, and reducing churn for B2B SaaS companies.

Help Scout

★★★★★ 4.5 (5,000)
Customer Support Helpdesk

A customer support platform designed for growing teams with shared inbox, knowledge base, and in-app messaging.

Zoho Desk

★★★★☆ 4.3 (8,000)
Customer Support Helpdesk

A context-aware help desk software from Zoho with multi-channel ticketing, AI assistant, and process automation.