| Overview |
An all-in-one CRM offering sales, marketing, and order management with self-hosted and cloud deployment options. |
Khoros is an enterprise digital customer engagement platform that includes social media management, community management, and messaging. It helps large brands manage customer interactions across all digital channels. |
| Pricing |
Subscription ($13-$35/user/month) |
Paid (Custom pricing) |
| Key Features |
- Contact management
- Order management
- Project management
- Service management
- Marketing
- Reporting
- Invoicing
- Inventory
|
- Social publishing
- community management
- messaging
- analytics
- AI-powered automation
- care & service
- crisis management
- compliance tools
|
| Pros |
- Affordable
- Self-hosted option
- All-in-one solution
- Good for product businesses
|
- Enterprise-scale capabilities
- Strong community features
- AI automation
- Omnichannel support
|
| Cons |
- Dated interface
- Smaller community
- Limited integrations
- Documentation could improve
|
- Very expensive
- Complex implementation
- Designed for large enterprises only
|
