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1CRM vs Kommo: 2026 Comparison

1CRM Kommo
Overview An all-in-one CRM offering sales, marketing, and order management with self-hosted and cloud deployment options. A messenger-based CRM formerly known as amoCRM that helps businesses manage leads and conversations across messaging apps.
Pricing Subscription ($13-$35/user/month) Subscription ($15-$45/user/month)
Key Features
  • Contact management
  • Order management
  • Project management
  • Service management
  • Marketing
  • Reporting
  • Invoicing
  • Inventory
  • Messenger integration
  • Pipeline management
  • Chat bots
  • Salesbot
  • Email integration
  • Web forms
  • Analytics
  • Mobile app
Pros
  • Affordable
  • Self-hosted option
  • All-in-one solution
  • Good for product businesses
  • Great messaging integration
  • Visual pipeline
  • Chat automation
  • Good mobile experience
Cons
  • Dated interface
  • Smaller community
  • Limited integrations
  • Documentation could improve
  • Less known globally
  • Limited traditional CRM features
  • Better for messaging-heavy businesses
  • Basic reporting