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1CRM vs OroCRM: 2026 Comparison

1CRM OroCRM
Overview An all-in-one CRM offering sales, marketing, and order management with self-hosted and cloud deployment options. An open-source CRM built for multichannel commerce businesses, offering 360-degree customer views across all touchpoints.
Pricing Subscription ($13-$35/user/month) Freemium (Free (community)-Custom pricing)
Key Features
  • Contact management
  • Order management
  • Project management
  • Service management
  • Marketing
  • Reporting
  • Invoicing
  • Inventory
  • Multichannel tracking
  • Customer segmentation
  • Workflow engine
  • Reporting
  • eCommerce integration
  • Account management
  • Marketing tools
  • REST API
Pros
  • Affordable
  • Self-hosted option
  • All-in-one solution
  • Good for product businesses
  • Open source
  • Built for eCommerce
  • 360-degree views
  • Flexible platform
Cons
  • Dated interface
  • Smaller community
  • Limited integrations
  • Documentation could improve
  • Niche eCommerce focus
  • Complex setup
  • Limited community
  • Requires development resources