| Overview |
An all-in-one CRM offering sales, marketing, and order management with self-hosted and cloud deployment options. |
A free open-source support ticket system with email integration, custom forms, and ticket routing for help desk operations. |
| Pricing |
Subscription ($13-$35/user/month) |
Free (Free (self-hosted)) |
| Key Features |
- Contact management
- Order management
- Project management
- Service management
- Marketing
- Reporting
- Invoicing
- Inventory
|
- Email ticketing
- Custom forms
- Auto-responders
- SLA plans
- Agent dashboard
- Help topics
- Ticket routing
- Reports
|
| Pros |
- Affordable
- Self-hosted option
- All-in-one solution
- Good for product businesses
|
- Completely free
- Open source
- Self-hosted
- Good basic ticketing
|
| Cons |
- Dated interface
- Smaller community
- Limited integrations
- Documentation could improve
|
- Dated interface
- Self-hosted only
- Limited features
- No live chat
|
