| Overview |
An all-in-one CRM offering sales, marketing, and order management with self-hosted and cloud deployment options. |
Smartlook provides qualitative analytics through session recordings and heatmaps for both websites and mobile apps. It offers event-based tracking with always-on session recording for comprehensive behavior analysis. |
| Pricing |
Subscription ($13-$35/user/month) |
Freemium ($0-custom) |
| Key Features |
- Contact management
- Order management
- Project management
- Service management
- Marketing
- Reporting
- Invoicing
- Inventory
|
- Session recordings
- heatmaps
- event tracking
- funnel analysis
- mobile app analytics
- crash reports
- retention tables
- API access
|
| Pros |
- Affordable
- Self-hosted option
- All-in-one solution
- Good for product businesses
|
- Good mobile app support
- Always-on recording
- Affordable pricing
- Easy implementation
|
| Cons |
- Dated interface
- Smaller community
- Limited integrations
- Documentation could improve
|
- Limited free tier
- Basic heatmaps
- Fewer features than enterprise tools
- Dashboard could be more intuitive
|
