| Overview |
A professional services automation platform that combines CRM, project management, and billing for service businesses. |
Groove is a sales engagement platform built natively on Salesforce that streamlines workflows for account-based sellers. It helps teams automate outreach while keeping all data within the Salesforce ecosystem. |
| Pricing |
Subscription ($24-$49/user/month) |
Paid ($75-100/user/mo) |
| Key Features |
- CRM
- Project management
- Time tracking
- Billing
- Retainers
- Ticketing
- Email integration
- Client portal
|
- Salesforce-native
- email sequencing
- dialer
- analytics
- workflow automation
- calendar scheduling
- Omni-channel engagement
|
| Pros |
- Built for services firms
- Automatic time tracking
- Retainer management
- Unified platform
|
- Native Salesforce integration
- Clean interface
- Strong email tracking
- Good workflow automation
|
| Cons |
- Complex to set up
- Interface can be busy
- Expensive at scale
- Learning curve
|
- Only works with Salesforce
- Limited standalone features
- Fewer integrations than competitors
|
