| Overview |
A professional services automation platform that combines CRM, project management, and billing for service businesses. |
Khoros is an enterprise digital customer engagement platform that includes social media management, community management, and messaging. It helps large brands manage customer interactions across all digital channels. |
| Pricing |
Subscription ($24-$49/user/month) |
Paid (Custom pricing) |
| Key Features |
- CRM
- Project management
- Time tracking
- Billing
- Retainers
- Ticketing
- Email integration
- Client portal
|
- Social publishing
- community management
- messaging
- analytics
- AI-powered automation
- care & service
- crisis management
- compliance tools
|
| Pros |
- Built for services firms
- Automatic time tracking
- Retainer management
- Unified platform
|
- Enterprise-scale capabilities
- Strong community features
- AI automation
- Omnichannel support
|
| Cons |
- Complex to set up
- Interface can be busy
- Expensive at scale
- Learning curve
|
- Very expensive
- Complex implementation
- Designed for large enterprises only
|
