| Overview |
A professional services automation platform that combines CRM, project management, and billing for service businesses. |
A versatile workspace tool used as an internal knowledge base and documentation hub for support teams. |
| Pricing |
Subscription ($24-$49/user/month) |
Freemium (Free-$18/member/month) |
| Key Features |
- CRM
- Project management
- Time tracking
- Billing
- Retainers
- Ticketing
- Email integration
- Client portal
|
- Wiki pages
- Database views
- Templates
- Collaboration
- Search
- API
- Integrations
- Custom domains
|
| Pros |
- Built for services firms
- Automatic time tracking
- Retainer management
- Unified platform
|
- Flexible and powerful
- Good for internal KB
- Beautiful formatting
- Affordable
|
| Cons |
- Complex to set up
- Interface can be busy
- Expensive at scale
- Learning curve
|
- Not purpose-built for support
- Limited customer-facing features
- Search could be better
- No ticketing
|
