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Notion (Support)

★★★★★ 4.6 (20,000 reviews)
Analytics Cloud Based Collaboration Free Tier Integrations
Freemium Free-$18/member/month

Overview

A versatile workspace tool used as an internal knowledge base and documentation hub for support teams.

Key Features

  • Wiki pages
  • Database views
  • Templates
  • Collaboration
  • Search
  • API
  • Integrations
  • Custom domains

Pros

  • Flexible and powerful
  • Good for internal KB
  • Beautiful formatting
  • Affordable

Cons

  • Not purpose-built for support
  • Limited customer-facing features
  • Search could be better
  • No ticketing

Notion (Support) Pricing Plans

Free

$0

  • ✓ basic features
  • ✓ 10 guests
MOST POPULAR

Plus

$10/member/mo

  • ✓ unlimited blocks
  • ✓ file uploads

Business

$18/member/mo

  • ✓ SAML SSO
  • ✓ advanced features

Company Info

Founded2016
HeadquartersSan Francisco, CA

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