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Act! vs Amplitude: 2026 Comparison

Act! Amplitude
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. Amplitude is a digital analytics platform that helps companies understand user behavior across their products. It specializes in behavioral analytics with powerful cohort analysis and experimentation capabilities.
Pricing Subscription ($30-$50/user/month) Freemium ($0-2000/mo)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Behavioral analytics
  • funnel analysis
  • retention analysis
  • user segmentation
  • experimentation
  • predictive analytics
  • journey mapping
  • collaboration tools
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Excellent behavioral analytics
  • Strong free tier
  • Great visualization tools
  • Powerful cohort analysis
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Complex setup for advanced features
  • Can be expensive at scale
  • Steep learning curve
  • Event taxonomy requires planning