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Act! vs Draw.io (diagrams.net): 2026 Comparison

Act! Draw.io (diagrams.net)
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. A free open-source diagramming tool for creating flowcharts, process diagrams, and network diagrams in the browser.
Pricing Subscription ($30-$50/user/month) Free (Free)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Flowcharts
  • Network diagrams
  • UML
  • ER diagrams
  • Cloud storage integration
  • Offline mode
  • Import/export
  • Extensive shape libraries
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Completely free
  • No account required
  • Open source
  • Works offline
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Basic interface
  • No real-time collaboration
  • Limited templates
  • Not as polished as paid tools

Act!

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Draw.io (diagrams.net)

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