| Overview |
A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. |
Khoros is an enterprise digital customer engagement platform that includes social media management, community management, and messaging. It helps large brands manage customer interactions across all digital channels. |
| Pricing |
Subscription ($30-$50/user/month) |
Paid (Custom pricing) |
| Key Features |
- Contact management
- Opportunity tracking
- Marketing automation
- Custom dashboards
- Mobile access
- Integration
- emarketing
- Calendar management
|
- Social publishing
- community management
- messaging
- analytics
- AI-powered automation
- care & service
- crisis management
- compliance tools
|
| Pros |
- Long track record
- On-premise option
- Good for small businesses
- Established user base
|
- Enterprise-scale capabilities
- Strong community features
- AI automation
- Omnichannel support
|
| Cons |
- Interface feels dated
- Limited modern integrations
- Marketing features are basic
- Mobile app is limited
|
- Very expensive
- Complex implementation
- Designed for large enterprises only
|
