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Act! vs Kommo: 2026 Comparison

Act! Kommo
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. A messenger-based CRM formerly known as amoCRM that helps businesses manage leads and conversations across messaging apps.
Pricing Subscription ($30-$50/user/month) Subscription ($15-$45/user/month)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Messenger integration
  • Pipeline management
  • Chat bots
  • Salesbot
  • Email integration
  • Web forms
  • Analytics
  • Mobile app
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Great messaging integration
  • Visual pipeline
  • Chat automation
  • Good mobile experience
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Less known globally
  • Limited traditional CRM features
  • Better for messaging-heavy businesses
  • Basic reporting