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Act! vs Matomo: 2026 Comparison

Act! Matomo
Overview A long-standing CRM and marketing automation platform trusted by small and midsize businesses for over 35 years. Matomo is an open-source web analytics platform that provides full data ownership and privacy compliance. It offers a comprehensive alternative to Google Analytics with on-premise or cloud hosting options.
Pricing Subscription ($30-$50/user/month) Freemium ($0-custom)
Key Features
  • Contact management
  • Opportunity tracking
  • Marketing automation
  • Custom dashboards
  • Mobile access
  • Integration
  • emarketing
  • Calendar management
  • Full data ownership
  • GDPR compliance
  • heatmaps
  • session recordings
  • A/B testing
  • tag manager
  • custom dimensions
  • ecommerce tracking
Pros
  • Long track record
  • On-premise option
  • Good for small businesses
  • Established user base
  • Complete data ownership
  • Privacy-focused
  • Open-source option
  • Feature-rich
Cons
  • Interface feels dated
  • Limited modern integrations
  • Marketing features are basic
  • Mobile app is limited
  • Self-hosted requires maintenance
  • Cloud version can be expensive
  • Smaller community than GA
  • UI less polished