| Overview |
A CRM with powerful email marketing and marketing automation that excels at customer experience automation. |
A CRM solution for small businesses that offers contact management, sales automation, and customer service tools with flexible deployment. |
| Pricing |
Subscription ($19-$149/user/month) |
Subscription ($35-$60/user/month) |
| Key Features |
- Sales automation
- Email marketing
- Lead scoring
- Win probability
- Pipeline management
- Site tracking
- Attribution reporting
- Split automations
|
- Contact management
- Sales automation
- Customer service
- Reporting
- Email marketing
- Document management
- Mobile access
- Customizable views
|
| Pros |
- Best-in-class marketing automation
- Excellent email deliverability
- Powerful segmentation
- Good value for features
|
- Perpetual license available
- On-premise deployment
- Good contact management
- Established brand
|
| Cons |
- CRM is secondary to marketing tools
- Can be complex to set up
- Reporting could be improved
- No free plan
|
- Very dated interface
- Limited modern features
- Shrinking user base
- Minimal cloud capabilities
|
