| Overview |
A CRM with powerful email marketing and marketing automation that excels at customer experience automation. |
A lightweight pipeline-centric CRM by Zoho designed for micro and small businesses looking for essential deal management without clutter. |
| Pricing |
Subscription ($19-$149/user/month) |
Freemium (Free-$12/user/month) |
| Key Features |
- Sales automation
- Email marketing
- Lead scoring
- Win probability
- Pipeline management
- Site tracking
- Attribution reporting
- Split automations
|
- Pipeline management
- Telephony
- Email
- Workflows
- Connected pipelines
- Team pipelines
- Toppings add-ons
- Mobile app
|
| Pros |
- Best-in-class marketing automation
- Excellent email deliverability
- Powerful segmentation
- Good value for features
|
- Very affordable
- Simple and clean
- Zoho ecosystem access
- Good mobile app
|
| Cons |
- CRM is secondary to marketing tools
- Can be complex to set up
- Reporting could be improved
- No free plan
|
- Extremely basic
- Limited customization
- Not for growing teams
- Minimal reporting
|