| Overview |
An all-in-one CRM offering sales, marketing, and service automation for small and medium businesses. |
A free open-source support ticket system with email integration, custom forms, and ticket routing for help desk operations. |
| Pricing |
Freemium (Free-$47.99/user/month) |
Free (Free (self-hosted)) |
| Key Features |
- Contact management
- Deal tracking
- Telephony
- Email campaigns
- Landing pages
- Helpdesk
- Social monitoring
- Web analytics
|
- Email ticketing
- Custom forms
- Auto-responders
- SLA plans
- Agent dashboard
- Help topics
- Ticket routing
- Reports
|
| Pros |
- Affordable all-in-one solution
- Good free plan
- Marketing automation included
- Easy to set up
|
- Completely free
- Open source
- Self-hosted
- Good basic ticketing
|
| Cons |
- Interface feels outdated
- Customer support is slow
- Can be buggy
- Limited integrations
|
- Dated interface
- Self-hosted only
- Limited features
- No live chat
|
