| Overview |
Agorapulse is a social media management solution with a powerful social inbox and ROI tracking capabilities. It helps teams manage publishing, monitoring, reporting, and team collaboration efficiently. |
A full-featured help desk software with ticketing, live chat, call center, and social media support at affordable pricing. |
| Pricing |
Freemium ($0-149/mo) |
Freemium (Free-$49/agent/month) |
| Key Features |
- Social inbox
- publishing
- reporting
- ROI tracking
- social listening
- team collaboration
- competitor analysis
- content calendar
|
- Ticketing
- Live chat
- Call center
- Social media
- Knowledge base
- Gamification
- Video chat
- Customer portal
|
| Pros |
- Excellent social inbox
- Good ROI measurement
- Clean interface
- Strong customer support
|
- Affordable
- Feature-rich
- Gamification unique
- Built-in call center
|
| Cons |
- Free plan is limited
- Some features locked to higher tiers
- Reporting customization could improve
|
- Interface dated
- Learning curve
- Mobile app limited
- Fewer modern integrations
|
