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LiveAgent

★★★★★ 4.5 (4,000 reviews)
Analytics Automation Cloud Based Free Tier Integrations
Freemium Free-$49/agent/month

Overview

A full-featured help desk software with ticketing, live chat, call center, and social media support at affordable pricing.

Key Features

  • Ticketing
  • Live chat
  • Call center
  • Social media
  • Knowledge base
  • Gamification
  • Video chat
  • Customer portal

Pros

  • Affordable
  • Feature-rich
  • Gamification unique
  • Built-in call center

Cons

  • Interface dated
  • Learning curve
  • Mobile app limited
  • Fewer modern integrations

LiveAgent Pricing Plans

Free

$0

  • ✓ 1 email
  • ✓ 1 chat button
  • ✓ 1 phone
MOST POPULAR

Small

$9/agent/mo

  • ✓ 3 email accounts
  • ✓ chat
  • ✓ ticketing

Medium

$29/agent/mo

  • ✓ call center
  • ✓ social
  • ✓ feedback

Large

$49/agent/mo

  • ✓ all features
  • ✓ gamification
  • ✓ audit log

Company Info

Founded2006
HeadquartersBratislava, Slovakia

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$50/month or $350/year (save $250)

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