| Overview |
Agorapulse is a social media management solution with a powerful social inbox and ROI tracking capabilities. It helps teams manage publishing, monitoring, reporting, and team collaboration efficiently. |
A free open-source support ticket system with email integration, custom forms, and ticket routing for help desk operations. |
| Pricing |
Freemium ($0-149/mo) |
Free (Free (self-hosted)) |
| Key Features |
- Social inbox
- publishing
- reporting
- ROI tracking
- social listening
- team collaboration
- competitor analysis
- content calendar
|
- Email ticketing
- Custom forms
- Auto-responders
- SLA plans
- Agent dashboard
- Help topics
- Ticket routing
- Reports
|
| Pros |
- Excellent social inbox
- Good ROI measurement
- Clean interface
- Strong customer support
|
- Completely free
- Open source
- Self-hosted
- Good basic ticketing
|
| Cons |
- Free plan is limited
- Some features locked to higher tiers
- Reporting customization could improve
|
- Dated interface
- Self-hosted only
- Limited features
- No live chat
|
