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Airbase vs osTicket: 2026 Comparison

Airbase osTicket
Overview A comprehensive spend management platform combining corporate cards, bill pay, expense reimbursements, and procurement. A free open-source support ticket system with email integration, custom forms, and ticket routing for help desk operations.
Pricing Subscription (Custom pricing) Free (Free (self-hosted))
Key Features
  • Corporate cards
  • Bill pay
  • Expense management
  • Procurement
  • Virtual cards
  • Approval workflows
  • Accounting automation
  • Analytics
  • Email ticketing
  • Custom forms
  • Auto-responders
  • SLA plans
  • Agent dashboard
  • Help topics
  • Ticket routing
  • Reports
Pros
  • Comprehensive spend management
  • Good approval workflows
  • Strong accounting sync
  • Virtual cards
  • Completely free
  • Open source
  • Self-hosted
  • Good basic ticketing
Cons
  • Expensive
  • Complex setup
  • Enterprise-focused
  • Custom pricing only
  • Dated interface
  • Self-hosted only
  • Limited features
  • No live chat