| Overview |
A flexible no-code platform frequently used as a lightweight CRM with customizable bases, views, and automation capabilities. |
Khoros is an enterprise digital customer engagement platform that includes social media management, community management, and messaging. It helps large brands manage customer interactions across all digital channels. |
| Pricing |
Freemium (Free-$20/user/month) |
Paid (Custom pricing) |
| Key Features |
- Custom databases
- Multiple views
- Automation
- Integrations
- Forms
- Reporting
- Apps
- Collaboration
|
- Social publishing
- community management
- messaging
- analytics
- AI-powered automation
- care & service
- crisis management
- compliance tools
|
| Pros |
- Extremely flexible
- Beautiful interface
- Great for custom workflows
- Strong community
|
- Enterprise-scale capabilities
- Strong community features
- AI automation
- Omnichannel support
|
| Cons |
- Not a dedicated CRM
- Requires setup
- Can get complex
- Limited CRM-specific features
|
- Very expensive
- Complex implementation
- Designed for large enterprises only
|
