| Overview |
Cloud collaboration platform combining spreadsheet flexibility with database power for building custom apps and workflows. |
A cloud-based customer support platform with multichannel ticketing, automation, and self-service capabilities at competitive pricing. |
| Pricing |
Freemium ($0-27/mo) |
Freemium (Free-$79/agent/month) |
| Key Features |
- Relational database
- Multiple views
- Automations
- Extensions
- Interfaces
- Syncs
- API
- AI
|
- Ticketing
- Email support
- Knowledge base
- Automation
- SLA management
- Multi-channel
- Team collaboration
- Reporting
|
| Pros |
- Flexible database
- Multiple views
- Good API
- App building
|
- Good free plan
- Affordable
- Easy to use
- Multi-channel support
|
| Cons |
- Expensive at scale
- Row limits
- Learning curve
|
- Limited advanced features
- Analytics could be better
- Marketplace smaller than Zendesk
- Mobile app limited
|
