| Overview |
Cloud collaboration platform combining spreadsheet flexibility with database power for building custom apps and workflows. |
A full-featured help desk software with ticketing, live chat, call center, and social media support at affordable pricing. |
| Pricing |
Freemium ($0-27/mo) |
Freemium (Free-$49/agent/month) |
| Key Features |
- Relational database
- Multiple views
- Automations
- Extensions
- Interfaces
- Syncs
- API
- AI
|
- Ticketing
- Live chat
- Call center
- Social media
- Knowledge base
- Gamification
- Video chat
- Customer portal
|
| Pros |
- Flexible database
- Multiple views
- Good API
- App building
|
- Affordable
- Feature-rich
- Gamification unique
- Built-in call center
|
| Cons |
- Expensive at scale
- Row limits
- Learning curve
|
- Interface dated
- Learning curve
- Mobile app limited
- Fewer modern integrations
|
