| Overview |
Cloud collaboration platform combining spreadsheet flexibility with database power for building custom apps and workflows. |
A free open-source support ticket system with email integration, custom forms, and ticket routing for help desk operations. |
| Pricing |
Freemium ($0-27/mo) |
Free (Free (self-hosted)) |
| Key Features |
- Relational database
- Multiple views
- Automations
- Extensions
- Interfaces
- Syncs
- API
- AI
|
- Email ticketing
- Custom forms
- Auto-responders
- SLA plans
- Agent dashboard
- Help topics
- Ticket routing
- Reports
|
| Pros |
- Flexible database
- Multiple views
- Good API
- App building
|
- Completely free
- Open source
- Self-hosted
- Good basic ticketing
|
| Cons |
- Expensive at scale
- Row limits
- Learning curve
|
- Dated interface
- Self-hosted only
- Limited features
- No live chat
|
