| Overview |
A free freelancer management tool now part of Fiverr Workspace offering proposals, contracts, invoicing, and time tracking. |
A radically personal customer service platform that organizes support around people instead of tickets. |
| Pricing |
Freemium (Free-$18/month) |
Subscription (Custom pricing (starts ~$150/hero/month)) |
| Key Features |
- Proposals
- Contracts
- Invoicing
- Time tracking
- Expense tracking
- Tasks
- Reporting
- Payment processing
|
- People-centered service
- Omnichannel
- Conversation history
- Task management
- Knowledge base
- IVR
- Reporting
- Agent matching
|
| Pros |
- Free core features
- Clean interface
- Good for freelancers
- Fiverr integration
|
- People-first approach
- Unified conversation view
- Good for premium support
- No ticket numbers
|
| Cons |
- Limited accounting
- Fiverr ecosystem
- Basic reporting
- Small team
|
- Very expensive
- Enterprise-focused
- Limited self-service
- Smaller marketplace
|
