| Overview |
Access Claude models for safe, helpful AI with strong reasoning and long context capabilities. |
A radically personal customer service platform that organizes support around people instead of tickets. |
| Pricing |
Pay-per-use ($-$$$$) |
Subscription (Custom pricing (starts ~$150/hero/month)) |
| Key Features |
- Claude 3.5 Sonnet
- Claude 3 Opus
- 200K context window
- Tool use
- Vision
- Streaming
- Batches API
|
- People-centered service
- Omnichannel
- Conversation history
- Task management
- Knowledge base
- IVR
- Reporting
- Agent matching
|
| Pros |
- Excellent safety alignment
- Very long context window
- Strong reasoning
- Constitutional AI approach
|
- People-first approach
- Unified conversation view
- Good for premium support
- No ticket numbers
|
| Cons |
- Smaller model selection
- Newer ecosystem
- Limited fine-tuning options
|
- Very expensive
- Enterprise-focused
- Limited self-service
- Smaller marketplace
|
