| Overview |
Access Claude models for safe, helpful AI with strong reasoning and long context capabilities. |
A dedicated live chat and customer communication platform with ticketing, rich messaging, and chat widget customization. |
| Pricing |
Pay-per-use ($-$$$$) |
Subscription ($20-$69/agent/month) |
| Key Features |
- Claude 3.5 Sonnet
- Claude 3 Opus
- 200K context window
- Tool use
- Vision
- Streaming
- Batches API
|
- Live chat widget
- Ticketing
- Chat routing
- Canned responses
- Rich messages
- Analytics
- Customization
- Integrations
|
| Pros |
- Excellent safety alignment
- Very long context window
- Strong reasoning
- Constitutional AI approach
|
- Excellent live chat
- Easy to implement
- Good analytics
- Wide integrations
|
| Cons |
- Smaller model selection
- Newer ecosystem
- Limited fine-tuning options
|
- Expensive for multiple agents
- Chat-focused only
- Limited helpdesk features
- Ticketing is basic
|
