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LiveChat

★★★★★ 4.5 (8,000 reviews)
Analytics Automation Cloud Based Integrations Mobile App
Subscription $20-$69/agent/month

Overview

A dedicated live chat and customer communication platform with ticketing, rich messaging, and chat widget customization.

Key Features

  • Live chat widget
  • Ticketing
  • Chat routing
  • Canned responses
  • Rich messages
  • Analytics
  • Customization
  • Integrations

Pros

  • Excellent live chat
  • Easy to implement
  • Good analytics
  • Wide integrations

Cons

  • Expensive for multiple agents
  • Chat-focused only
  • Limited helpdesk features
  • Ticketing is basic

LiveChat Pricing Plans

Starter

$20/agent/mo

  • ✓ 60-day history
  • ✓ basic widget
MOST POPULAR

Team

$41/agent/mo

  • ✓ unlimited history
  • ✓ reporting

Business

$59/agent/mo

  • ✓ staffing prediction
  • ✓ custom segments

Enterprise

$69/agent/mo

  • ✓ dedicated manager
  • ✓ security assistance

Company Info

Founded2002
HeadquartersWroclaw, Poland

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$50/month or $350/year (save $250)

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