| Overview |
An open-source low-code platform for building internal tools with a visual builder and extensive data source connectors. |
Atlassian's IT service management solution with incident management, change management, and service request handling. |
| Pricing |
Freemium (Free-$40/user/month) |
Freemium (Free-$44.27/agent/month) |
| Key Features |
- Open source
- Visual builder
- Data source connectors
- JavaScript widgets
- Git sync
- RBAC
- Audit logs
- Custom widgets
|
- Service desk
- Incident management
- Change management
- Asset management
- SLA tracking
- Automation
- Knowledge base
- Queues
|
| Pros |
- Open source
- Self-hosted option
- Good community
- Many connectors
|
- Jira integration
- Free for small teams
- ITIL compliant
- Good for dev teams
|
| Cons |
- UI can be janky
- Learning curve
- Community support varies
- Fewer pre-built components
|
- Complex for non-technical users
- Jira dependency
- UI not customer-friendly
- Limited customer-facing features
|
