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Ashby vs Gladly: 2026 Comparison

Ashby Gladly
Overview An all-in-one recruiting platform combining ATS, CRM, scheduling, and analytics designed for high-growth companies. A radically personal customer service platform that organizes support around people instead of tickets.
Pricing Subscription (Custom pricing) Subscription (Custom pricing (starts ~$150/hero/month))
Key Features
  • ATS
  • Recruiting CRM
  • Interview scheduling
  • Analytics
  • Sourcing
  • Offer management
  • Onboarding
  • Reporting
  • People-centered service
  • Omnichannel
  • Conversation history
  • Task management
  • Knowledge base
  • IVR
  • Reporting
  • Agent matching
Pros
  • Modern UI
  • All-in-one platform
  • Great analytics
  • Designed for high-growth
  • People-first approach
  • Unified conversation view
  • Good for premium support
  • No ticket numbers
Cons
  • Custom pricing only
  • Newer platform
  • Smaller integration ecosystem
  • Learning curve
  • Very expensive
  • Enterprise-focused
  • Limited self-service
  • Smaller marketplace