| Overview |
A next-generation CRM that automatically builds itself from your data with powerful customization and real-time collaboration. |
Khoros is an enterprise digital customer engagement platform that includes social media management, community management, and messaging. It helps large brands manage customer interactions across all digital channels. |
| Pricing |
Freemium (Free-$79/user/month) |
Paid (Custom pricing) |
| Key Features |
- Automatic data sync
- Custom objects
- Real-time collaboration
- Email integration
- Reporting
- Workflow automation
- Enrichment
- API-first design
|
- Social publishing
- community management
- messaging
- analytics
- AI-powered automation
- care & service
- crisis management
- compliance tools
|
| Pros |
- Modern and flexible architecture
- Excellent data model
- Real-time multiplayer
- Beautiful design
|
- Enterprise-scale capabilities
- Strong community features
- AI automation
- Omnichannel support
|
| Cons |
- Still maturing feature set
- Smaller integration library
- Limited marketing tools
- Newer with less track record
|
- Very expensive
- Complex implementation
- Designed for large enterprises only
|
