| Overview |
A next-generation CRM that automatically builds itself from your data with powerful customization and real-time collaboration. |
A free open-source support ticket system with email integration, custom forms, and ticket routing for help desk operations. |
| Pricing |
Freemium (Free-$79/user/month) |
Free (Free (self-hosted)) |
| Key Features |
- Automatic data sync
- Custom objects
- Real-time collaboration
- Email integration
- Reporting
- Workflow automation
- Enrichment
- API-first design
|
- Email ticketing
- Custom forms
- Auto-responders
- SLA plans
- Agent dashboard
- Help topics
- Ticket routing
- Reports
|
| Pros |
- Modern and flexible architecture
- Excellent data model
- Real-time multiplayer
- Beautiful design
|
- Completely free
- Open source
- Self-hosted
- Good basic ticketing
|
| Cons |
- Still maturing feature set
- Smaller integration library
- Limited marketing tools
- Newer with less track record
|
- Dated interface
- Self-hosted only
- Limited features
- No live chat
|
