| Overview |
A next-generation CRM that automatically builds itself from your data with powerful customization and real-time collaboration. |
Sprout Social is an enterprise-grade social media management and analytics platform. It combines publishing, engagement, analytics, and social listening into a unified solution for teams and agencies. |
| Pricing |
Freemium (Free-$79/user/month) |
Paid ($249-499/mo) |
| Key Features |
- Automatic data sync
- Custom objects
- Real-time collaboration
- Email integration
- Reporting
- Workflow automation
- Enrichment
- API-first design
|
- Smart inbox
- publishing & scheduling
- social listening
- analytics & reports
- CRM features
- chatbot builder
- employee advocacy
- review management
|
| Pros |
- Modern and flexible architecture
- Excellent data model
- Real-time multiplayer
- Beautiful design
|
- Excellent analytics and reporting
- Unified smart inbox
- Strong customer support
- Professional UI
|
| Cons |
- Still maturing feature set
- Smaller integration library
- Limited marketing tools
- Newer with less track record
|
- High price point
- Per-user pricing adds up
- Can be overwhelming for small teams
|
