| Overview |
A flexible authentication and authorization platform for building secure login experiences with social, passwordless, and MFA support. |
A radically personal customer service platform that organizes support around people instead of tickets. |
| Pricing |
Freemium (Free-$23/1K MAU) |
Subscription (Custom pricing (starts ~$150/hero/month)) |
| Key Features |
- Universal Login
- Social connections
- MFA
- Passwordless
- SSO
- RBAC
- Breached password detection
- Extensibility
|
- People-centered service
- Omnichannel
- Conversation history
- Task management
- Knowledge base
- IVR
- Reporting
- Agent matching
|
| Pros |
- Comprehensive auth solution
- Many social providers
- Good documentation
- Flexible rules
|
- People-first approach
- Unified conversation view
- Good for premium support
- No ticket numbers
|
| Cons |
- Expensive at scale
- Complex pricing
- Can be overkill
- Okta acquisition concerns
|
- Very expensive
- Enterprise-focused
- Limited self-service
- Smaller marketplace
|
