| Overview |
A route planning and field sales app that helps outside sales reps optimize their routes and manage customer visits. |
Atlassian's IT service management solution with incident management, change management, and service request handling. |
| Pricing |
Subscription ($49-$95/user/month) |
Freemium (Free-$44.27/agent/month) |
| Key Features |
- Route optimization
- Territory management
- CRM integration
- Check-ins
- Lead generation
- Reporting
- Map visualization
- Team management
|
- Service desk
- Incident management
- Change management
- Asset management
- SLA tracking
- Automation
- Knowledge base
- Queues
|
| Pros |
- Excellent route planning
- Good CRM integrations
- Visual mapping
- Saves driving time
|
- Jira integration
- Free for small teams
- ITIL compliant
- Good for dev teams
|
| Cons |
- Not a full CRM
- Niche field sales focus
- Basic pipeline features
- Additional CRM needed
|
- Complex for non-technical users
- Jira dependency
- UI not customer-friendly
- Limited customer-facing features
|
