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Badger Maps vs osTicket: 2026 Comparison

Badger Maps osTicket
Overview A route planning and field sales app that helps outside sales reps optimize their routes and manage customer visits. A free open-source support ticket system with email integration, custom forms, and ticket routing for help desk operations.
Pricing Subscription ($49-$95/user/month) Free (Free (self-hosted))
Key Features
  • Route optimization
  • Territory management
  • CRM integration
  • Check-ins
  • Lead generation
  • Reporting
  • Map visualization
  • Team management
  • Email ticketing
  • Custom forms
  • Auto-responders
  • SLA plans
  • Agent dashboard
  • Help topics
  • Ticket routing
  • Reports
Pros
  • Excellent route planning
  • Good CRM integrations
  • Visual mapping
  • Saves driving time
  • Completely free
  • Open source
  • Self-hosted
  • Good basic ticketing
Cons
  • Not a full CRM
  • Niche field sales focus
  • Basic pipeline features
  • Additional CRM needed
  • Dated interface
  • Self-hosted only
  • Limited features
  • No live chat

Badger Maps

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osTicket

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