Gifts

Culture

Reviews

Local Spots

Baremetrics vs osTicket: 2026 Comparison

Baremetrics osTicket
Overview A subscription analytics and insights platform providing real-time MRR, churn, LTV, and forecasting for SaaS businesses. A free open-source support ticket system with email integration, custom forms, and ticket routing for help desk operations.
Pricing Subscription ($108-$450/month) Free (Free (self-hosted))
Key Features
  • MRR tracking
  • Churn analysis
  • LTV calculation
  • Forecasting
  • Trial insights
  • Cancellation insights
  • Benchmarks
  • Slack integration
  • Email ticketing
  • Custom forms
  • Auto-responders
  • SLA plans
  • Agent dashboard
  • Help topics
  • Ticket routing
  • Reports
Pros
  • Beautiful dashboards
  • Real-time metrics
  • Good forecasting
  • Easy to set up
  • Completely free
  • Open source
  • Self-hosted
  • Good basic ticketing
Cons
  • Expensive for the features
  • Limited to payment processors
  • Fewer features than competitors
  • Small team
  • Dated interface
  • Self-hosted only
  • Limited features
  • No live chat

Baremetrics

View Full Profile

osTicket

View Full Profile