| Overview |
Simple project management and team communication platform with message boards, to-dos, schedules, and file sharing. |
A free open-source support ticket system with email integration, custom forms, and ticket routing for help desk operations. |
| Pricing |
Subscription ($15-299/mo) |
Free (Free (self-hosted)) |
| Key Features |
- Message boards
- To-dos
- Schedules
- Docs
- Chat
- Hill charts
- Check-ins
- Card table
|
- Email ticketing
- Custom forms
- Auto-responders
- SLA plans
- Agent dashboard
- Help topics
- Ticket routing
- Reports
|
| Pros |
- Simple interface
- Flat pricing
- All-in-one
- Opinionated approach
|
- Completely free
- Open source
- Self-hosted
- Good basic ticketing
|
| Cons |
- Limited customization
- No time tracking
- Basic reporting
|
- Dated interface
- Self-hosted only
- Limited features
- No live chat
|
