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Beehiiv vs Gladly: 2026 Comparison

Beehiiv Gladly
Overview Newsletter platform built by former Morning Brew team members with monetization, growth tools, and analytics. A radically personal customer service platform that organizes support around people instead of tickets.
Pricing Freemium ($0-99/mo) Subscription (Custom pricing (starts ~$150/hero/month))
Key Features
  • Newsletter publishing
  • Monetization
  • Referral program
  • Boosts
  • Custom domains
  • Analytics
  • SEO blog
  • People-centered service
  • Omnichannel
  • Conversation history
  • Task management
  • Knowledge base
  • IVR
  • Reporting
  • Agent matching
Pros
  • Built for newsletters
  • Monetization tools
  • Growth features
  • Modern interface
  • People-first approach
  • Unified conversation view
  • Good for premium support
  • No ticket numbers
Cons
  • Limited automation
  • Newsletter focused
  • Newer platform
  • Very expensive
  • Enterprise-focused
  • Limited self-service
  • Smaller marketplace