| Overview |
An online bookkeeping service combining proprietary software with human bookkeepers for small business accounting. |
A cloud-based customer support platform with multichannel ticketing, automation, and self-service capabilities at competitive pricing. |
| Pricing |
Subscription ($299-$499/month) |
Freemium (Free-$79/agent/month) |
| Key Features |
- Dedicated bookkeeper
- Monthly financial statements
- Tax-ready financials
- Catch-up bookkeeping
- Year-end tax package
- Dashboard
- Income and expense overview
- 1099 contractors
|
- Ticketing
- Email support
- Knowledge base
- Automation
- SLA management
- Multi-channel
- Team collaboration
- Reporting
|
| Pros |
- Human bookkeeper included
- Tax-ready financials
- Hands-off approach
- Clean dashboard
|
- Good free plan
- Affordable
- Easy to use
- Multi-channel support
|
| Cons |
- Expensive
- Limited to bookkeeping
- No invoicing
- US only
|
- Limited advanced features
- Analytics could be better
- Marketplace smaller than Zendesk
- Mobile app limited
|
