| Overview |
An enterprise-grade e-commerce platform with built-in features for scaling online businesses without transaction fees. |
Atlassian's IT service management solution with incident management, change management, and service request handling. |
| Pricing |
Subscription ($39-$399/month) |
Freemium (Free-$44.27/agent/month) |
| Key Features |
- Multi-channel selling
- No transaction fees
- Built-in SEO
- Headless commerce
- B2B features
- Payment integrations
- Custom checkout
- Analytics
|
- Service desk
- Incident management
- Change management
- Asset management
- SLA tracking
- Automation
- Knowledge base
- Queues
|
| Pros |
- No transaction fees
- Strong built-in features
- Multi-storefront support
- Good SEO tools
|
- Jira integration
- Free for small teams
- ITIL compliant
- Good for dev teams
|
| Cons |
- Annual sales thresholds per plan
- Fewer themes than Shopify
- Steeper learning curve
|
- Complex for non-technical users
- Jira dependency
- UI not customer-friendly
- Limited customer-facing features
|
