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BigCommerce vs Kommo: 2026 Comparison

BigCommerce Kommo
Overview An enterprise-grade e-commerce platform with built-in features for scaling online businesses without transaction fees. A messenger-based CRM formerly known as amoCRM that helps businesses manage leads and conversations across messaging apps.
Pricing Subscription ($39-$399/month) Subscription ($15-$45/user/month)
Key Features
  • Multi-channel selling
  • No transaction fees
  • Built-in SEO
  • Headless commerce
  • B2B features
  • Payment integrations
  • Custom checkout
  • Analytics
  • Messenger integration
  • Pipeline management
  • Chat bots
  • Salesbot
  • Email integration
  • Web forms
  • Analytics
  • Mobile app
Pros
  • No transaction fees
  • Strong built-in features
  • Multi-storefront support
  • Good SEO tools
  • Great messaging integration
  • Visual pipeline
  • Chat automation
  • Good mobile experience
Cons
  • Annual sales thresholds per plan
  • Fewer themes than Shopify
  • Steeper learning curve
  • Less known globally
  • Limited traditional CRM features
  • Better for messaging-heavy businesses
  • Basic reporting