| Overview |
An enterprise-grade e-commerce platform with built-in features for scaling online businesses without transaction fees. |
A free open-source support ticket system with email integration, custom forms, and ticket routing for help desk operations. |
| Pricing |
Subscription ($39-$399/month) |
Free (Free (self-hosted)) |
| Key Features |
- Multi-channel selling
- No transaction fees
- Built-in SEO
- Headless commerce
- B2B features
- Payment integrations
- Custom checkout
- Analytics
|
- Email ticketing
- Custom forms
- Auto-responders
- SLA plans
- Agent dashboard
- Help topics
- Ticket routing
- Reports
|
| Pros |
- No transaction fees
- Strong built-in features
- Multi-storefront support
- Good SEO tools
|
- Completely free
- Open source
- Self-hosted
- Good basic ticketing
|
| Cons |
- Annual sales thresholds per plan
- Fewer themes than Shopify
- Steeper learning curve
|
- Dated interface
- Self-hosted only
- Limited features
- No live chat
|
