| Overview |
A pipeline-centric micro CRM by Zoho designed for small businesses that need simple deal tracking without complexity. |
A business messaging platform combining live chat, chatbot, knowledge base, and CRM for customer engagement. |
| Pricing |
Freemium (Free-$12/user/month) |
Freemium (Free-$95/month per workspace) |
| Key Features |
- Pipeline management
- Built-in telephony
- Email integration
- Workflow automation
- Connected pipelines
- Team pipelines
- Mobile app
- Custom dashboards
|
- Live chat
- Chatbot
- Knowledge base
- CRM
- Campaigns
- Status page
- Co-browsing
- Multi-channel
|
| Pros |
- Very affordable
- Simple and focused
- Zoho ecosystem
- Good mobile app
|
- Good free plan
- All-in-one messaging
- Co-browsing unique
- Affordable
|
| Cons |
- Very basic features
- Limited customization
- Not for growing teams
- Minimal reporting
|
- Limited on free plan
- Interface can feel busy
- Smaller community
- Translation quality varies
|
