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Crisp

★★★★★ 4.5 (4,000 reviews)
Analytics Automation Cloud Based Free Tier Integrations
Freemium Free-$95/month per workspace

Overview

A business messaging platform combining live chat, chatbot, knowledge base, and CRM for customer engagement.

Key Features

  • Live chat
  • Chatbot
  • Knowledge base
  • CRM
  • Campaigns
  • Status page
  • Co-browsing
  • Multi-channel

Pros

  • Good free plan
  • All-in-one messaging
  • Co-browsing unique
  • Affordable

Cons

  • Limited on free plan
  • Interface can feel busy
  • Smaller community
  • Translation quality varies

Crisp Pricing Plans

Free

$0

  • ✓ 2 agents
  • ✓ live chat
  • ✓ basic features
MOST POPULAR

Pro

$25/mo

  • ✓ 4 agents
  • ✓ chatbot
  • ✓ knowledge base

Unlimited

$95/mo

  • ✓ unlimited agents
  • ✓ automation
  • ✓ co-browsing
  • ✓ analytics

Company Info

Founded2015
HeadquartersNantes, France

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$50/month or $350/year (save $250)

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