| Overview |
A pipeline-centric micro CRM by Zoho designed for small businesses that need simple deal tracking without complexity. |
A knowledge base and documentation platform for creating self-service help centers, API docs, and internal wikis. |
| Pricing |
Freemium (Free-$12/user/month) |
Subscription ($199-$599/project/month) |
| Key Features |
- Pipeline management
- Built-in telephony
- Email integration
- Workflow automation
- Connected pipelines
- Team pipelines
- Mobile app
- Custom dashboards
|
- Knowledge base
- Category management
- Markdown editor
- Analytics
- SEO optimization
- Versioning
- API documentation
- Custom branding
|
| Pros |
- Very affordable
- Simple and focused
- Zoho ecosystem
- Good mobile app
|
- Dedicated knowledge base tool
- Good analytics
- SEO friendly
- Clean editor
|
| Cons |
- Very basic features
- Limited customization
- Not for growing teams
- Minimal reporting
|
- Expensive
- Limited to documentation
- No ticketing
- Smaller ecosystem
|
