Gifts

Culture

Reviews

Local Spots

Document360

★★★★★ 4.5 (2,000 reviews)
Analytics API Access Automation Cloud Based Enterprise Integrations SEO
Subscription $199-$599/project/month

Overview

A knowledge base and documentation platform for creating self-service help centers, API docs, and internal wikis.

Key Features

  • Knowledge base
  • Category management
  • Markdown editor
  • Analytics
  • SEO optimization
  • Versioning
  • API documentation
  • Custom branding

Pros

  • Dedicated knowledge base tool
  • Good analytics
  • SEO friendly
  • Clean editor

Cons

  • Expensive
  • Limited to documentation
  • No ticketing
  • Smaller ecosystem

Document360 Pricing Plans

Professional

$199/project/mo

  • ✓ 2 team accounts
  • ✓ public KB
  • ✓ analytics
MOST POPULAR

Business

$399/project/mo

  • ✓ 5 accounts
  • ✓ private KB
  • ✓ custom domain

Enterprise

$599/project/mo

  • ✓ unlimited accounts
  • ✓ API docs
  • ✓ SSO

Company Info

Founded2017
HeadquartersLondon, UK

Own Document360?

Claim this profile to add your website link, custom description, and get a verified badge.

$50/month or $350/year (save $250)

Document360 Alternatives & Competitors

Looking for something different? Here are the top alternatives to Document360:

UserGuiding

★★★★★ 4.5 (2,500)
Customer Support Digital Adoption

A no-code user onboarding and product adoption platform for creating in-app walkthroughs, checklists, and resource centers.

YouTrack

★★★★☆ 4.2 (1,500)
Project Management Project Management Ops

JetBrains issue tracker and project management tool with agile boards, time tracking, and knowledge base.

Power Automate

★★★★☆ 4.1 (8,500)
Project Management Ops Workflow Automation

Microsoft's cloud automation service for creating workflows across Microsoft 365 and third-party applications.

Lark

★★★★☆ 4.2 (3,500)
Collaboration Project Management Ops

ByteDance's enterprise collaboration platform combining messaging, video, docs, calendar, and project management.

Planhat

★★★★★ 4.5 (600)
Customer Success Customer Support

A customer platform combining customer success, product analytics, and revenue management in one unified solution.

Confluence

★★★★☆ 4.1 (15,000)
Documentation Project Management Ops

Atlassian's team workspace for creating, organizing, and collaborating on documentation, knowledge bases, and project plans.

Roam Research

★★★★☆ 4.0 (1,200)
Documentation Project Management Ops

Note-taking tool for networked thought with bidirectional links, block references, and graph database structure.

Gainsight

★★★★☆ 4.3 (3,000)
Customer Success Customer Support

The leading customer success platform for managing customer health, driving adoption, and reducing churn for B2B SaaS companies.