| Overview |
A pipeline-centric micro CRM by Zoho designed for small businesses that need simple deal tracking without complexity. |
A messenger-based CRM formerly known as amoCRM that helps businesses manage leads and conversations across messaging apps. |
| Pricing |
Freemium (Free-$12/user/month) |
Subscription ($15-$45/user/month) |
| Key Features |
- Pipeline management
- Built-in telephony
- Email integration
- Workflow automation
- Connected pipelines
- Team pipelines
- Mobile app
- Custom dashboards
|
- Messenger integration
- Pipeline management
- Chat bots
- Salesbot
- Email integration
- Web forms
- Analytics
- Mobile app
|
| Pros |
- Very affordable
- Simple and focused
- Zoho ecosystem
- Good mobile app
|
- Great messaging integration
- Visual pipeline
- Chat automation
- Good mobile experience
|
| Cons |
- Very basic features
- Limited customization
- Not for growing teams
- Minimal reporting
|
- Less known globally
- Limited traditional CRM features
- Better for messaging-heavy businesses
- Basic reporting
|
